Get to know Rachel Melbourne, owner of The Orchid – Massage & Wellness Centre
Tell us about your business.
We provide a variety of registered massage therapy services. If you’re working through an injury, dealing with pain, wanting to maintain overall health, or wanting to fully relax, we’re here for you. Working with our RMTs, we designed our space that was not only beautiful, but functional, and with the client in mind to create the best care we can.
The clients have been wonderful. We’ve wanted to open something in the west end for four years and were looking for the right location with good parking. If you’re coming for a massage, you don’t want to stress out about where you want to park, and then you’ve gotta walk…it kind of takes away from that relaxation experience.
How has opening up a new location during the pandemic gone for you?
Opening during the pandemic was a challenge. We were not able to see some of the construction materials we were buying…everything had to be done online. Fortunately, we had a good contractor.
We also experienced shipping delays with our massage tables, supplies, and furniture. Our goal was to open July 5 and we had a very smooth opening. We couldn’t have done it without our fantastic interior designer!
We support local with local vendors here in our lobby. Shiva’s Delight is handmade local soaps, face creams, balms, and lotions. We also carry Twelve Five Candle Co. candles – organic, wooden wick, and made local here in Kingston.
From a personal perspective, Aquaterra is a great restaurant. I also enjoy Milestones and The Keg.
The community is great here. Everyone is very welcoming. Anybody will help you out if you need it. I never feel unsafe. People are always smiling and happy to see you and interact with you. We’re very happy to be here.
Small and medium businesses create nine out of ten Canadian jobs.
– Statistics Canada –
Canadian businesses have taken on tens of billions of dollars in debt, and many are struggling to repay.
– Statistics Canada –
At least half of every dollar spent at local businesses stays local.
– multiple North American studies –
Kingston was one of the Canadian economies most impacted by COVID-19.
– Conference Board of Canada –
Small businesses need our help.
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